Terms of service

In these Terms and Conditions "we" and "us" mean Sky Blue Furniture Pty Ltd ABN: 71 603 692 280, and "you" means you the customer. These Terms and Conditions together with your Order constitute the entire Contract between us and you for the supply of Products. The Contract cannot be varied unless we agree to vary it in writing or by email.


Australian Sales Only

We sell and ship Products only within Australia. We will not make deliveries outside of Australia.


Legal Capacity To Transact

If you are under the age eighteen (18) years you cannot place orders with Skyblue Furniture. By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years. Should Skyblue Furniture suffer any damage or other losses as a result of a transaction entered into by a minor, Skyblue reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with Skyblue.


Placing Your Order

You may place an Order by filling in the Order Form on the Skyblue Furniture Web Site and clicking the "Submit My Order" button. When you place your Order, we will issue you with an Order Number. We will do this by email. By placing an Order, you make an offer to us to purchase the Products you have selected based on these Terms and Conditions. Information contained on the Skyblue Furniture website constitutes an invitation to treat. No information on our website constitutes or should be deemed as an offer by us to supply any Products; however Skyblue will make every effort to supply Products to you. We will notify you that your order is being processed by sending you an Order Confirmation and tax invoice via email; however, we do not formally accept your offer until your order has passed our internal validation procedures for verifying the bona fides of each order placed, for the purpose of preventing credit card or payment fraud. Skyblue Furniture and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. We will confirm acceptance of your order when we send you an email confirming shipment of the goods you have ordered. If we cannot process or accept your Order after payment is received we will contact you by email or telephone.


Payment Methods And Processing

Skyblue currently accepts PayPal, V.Me, BPAY, Visa and Mastercard. Order processing will not begin until we receive all the information we need. Orders placed on a weekend or a Public holiday will not begin order processing until the next business day. Business days are Monday through Friday, excluding NSW Public holidays. We process credit card and PayPal payments after you click the "Submit My Order" button. Where you pay by BPAY you must pay the price payable in Australian dollars as indicated on your Order Confirmation within 5 days from the date that you receive your Order Confirmation. If a BPAY payment is not received within 7 days from the date that you receive your Order Confirmation, Skyblue Furniture reserves the right to cancel the transaction. For credit card and PayPal payments we will email a tax invoice to you with your Order Confirmation. Where you pay by BPAY a tax invoice will be sent to you via email after your payment has been confirmed. Your tax invoice is your proof of purchase.

Please Note:

  • We are unable to accept credit cards issued by banks outside of Australia.
  • Debit cards and cheque cards have daily spending limits that may substantially delay the processing of your order.
  • You may be required to provide further identification for additional security reference checks.


GST

Skyblue Furniture purchases include GST.


Title To And Risk In Goods

Title to all goods will pass to you on the later of:

1.     Skyblue being satisfied of the outcome of any credit, criminal or fraud checks in relation to a customer or their purchase;

2.     a complete and accurate order being placed and submitted by you to Skyblue Furniture; and

3.     the successful processing of your payment.

Unless you purchase optional Transit Care at the time of placing your order, you assume all risks of theft or loss of goods occurring during transportation and delivery.


Prices

Skyblue Furniture always seeks to list Products with the most competitive prices. Skyblue reserves the right to change prices for Products displayed at Skyblue at any time before you place an Order. The price of products shown excludes shipping costs. Shipping cost is a separate charge which is shown on the product page and is calculated upon post code entry.

Please note that promotional prices and shipping offers do not apply to wholesale, bulk or commercial orders.


Supply Of Your Products

Subject to these Terms and Conditions, we will supply to you the Products indicated on your Order Confirmation. When your Order items have been dispatched, we will email you to confirm shipment of each item including a tracking number for each item.


Delivery Of Your Products

Delivery time takes up to 10 working days from the date your payment is received. Please note that BPAY payments take an additional 1-2 business days to process. Where you have purchased a Product that is dispatched from one of our satellite warehouses, delivery time after payment processing may take up to 2 weeks. In all instances estimated delivery times will be displayed at the check out for your Product. Skyblue Furniture makes every effort to deliver your Product according to the estimated delivery times provided by Skyblue at checkout. The estimated delivery times are in business days (Monday through Friday) excluding Public holidays. Although every effort is made to ship your Order according to the estimated delivery times provided, estimated ship times may change due to changes in supply or circumstances beyond our control. If your Product has not arrived after the estimated delivery time, please contact us here. We encourage you to visit the “Your Account” section on our website to view the delivery status of your Products. Unless otherwise agreed by us, we will deliver your Products to the address indicated on your Order Confirmation. If no-one is available to take delivery of your Products, our carrier (Australia Post eParcel) will leave a card so you can pick-up your Product from your local Post Office. Where delivery is by our courier service and no-one is available to take delivery, they will leave a card requesting you to telephone them to arrange a suitable time and date for delivery. We will use our reasonable efforts to deliver your Products to you within the estimated delivery time indicated on your Order Confirmation; however, we do not guarantee that we will deliver within this time frame.